Adaptability is more important than resilience

Louis Vachon believes that companies need to change alongside society in order to remain competitive and have a lasting impact. In a feature interview with Forbes, he highlights authenticity and open communication as key leadership traits going into a new era of doing business.

“An adaptable organization absorbs shocks and then goes on to a new reality. It does not go back to the status quo.”

Louis Vachon, President and CEO, National Bank of Canada